We woke up well-prepared to start our big tour. We had tickets for the TGV high-speed train to Bordeaux, where we would pick up our rental car, which we had reserved through Costco. The train was leaving at mid-day so we had plenty of time to get checked out and get a car to the Montparnasse station.
In fact we were early enough to grab some breakfast, along with some sandwiches for lunch on the train, as I had noticed a mention that there would not be a dining car. We figured out roughly where we needed to be and settled down to people-watch for a bit.
Despite being so early, we weren't really sure how to tell when and exactly where to go out to the platform. You know how you can never understand announcements in train stations and airports. When we realized people were going through the doors, we had to hustle and get out there with all our luggage, and then ensure we were standing in place to board the correct car.
Luckily we were able to get all our luggage stowed, even though we had to lug (see what I did there) it up to the upper deck of the car. We found two seats together in the nearly full car. We were somewhat settled in when a couple came and said we were in their seats. Oh, we hadn't even realized it was assigned seating. Fortunately, they were able to take our seats, which were together, farther down the car.
Train travel is your friend, but there are some things to know. On the TGV, you must book seats in advance, and seats are assigned. There is decent stowage for suitcases, even the big trunk that we had. But there will not be anyone to help you so you should only take what you can tote yourself. The train will not stop for long, so you need to be ready by the door to get off.
The trip to Bordeaux Saint-Jean station by TGV is about 2.5 hours compared to about 6 by car, thus our decision to take it and drop the car there. However, when we arrived, we were informed that we were late and the reservation was canceled.
Here is where our day took a very bad turn.
Here is what happened. We booked Enterprise rental through Costco, based on one train schedule. Then, booking train tickets, we found a later train and booked that. But we did not update the car rental pickup.
We were trying to get to Arcachon.
Meanwhile, the staff at Enterprise decided to punish us for having booked through a third party. They told us they had no cars available. My husband contacted Enterprise corporate who sent him to two different branches, only for him to arrive and be told there were no cars. Meanwhile I was checking the other rental offices in the station. A couple had cars to rent but for about double the cost.
We were pretty distraught, pissed off, and hangry by this point. We feared being stranded in Bordeaux for the night, throwing off the rest of our plans. Then we called Costco directly — not sure if somehow we learned to do this, or if it finally just occurred to us. This was the answer — they said to use the website and make a new reservation and take that to the Enterprise desk. Miraculously, there were any number of cars we could choose from now!
Booking through a third-party might be risky. I generally won't do it for hotels. But if you do and you hit any snag, go through the company you booked from and don't waste time with the merchant. They understandably won't, or often can't, help you. But Enterprise went out of their way to hinder us so I will suggest in this tip to avoid them whenever possible.
At least we got some real French fries from McDonald's, just to see. We thought our local ones were better, probably because they use more salt here in the U.S.
Panoramic view from our room at Hotel Point France.
Finally we got on our way to the seaside town of Arcachon, just over an hour away. We checked in to Hotel Point France, near the water so you could hear and smell it.
We were upstairs (all the rooms are, maybe) and the room opened onto a wood patio with dividers between rooms, then onto a shared deck and grassy area that was a green roof over the bike rental shop below at street level. The room was nice, with good AC and a big comfy bed.
La Plage d'Arcachon
We got into town later than expected due to the rental car woes, but we still enjoyed walking along the beach and dinner on the water. I don't remember the restaurant and I won't venture a guess since it was just OK and I wouldn't want to be wrong.